IT Vendor Manager Analyst
Location: Fully Remote
Contract Duration: 7 months (with potential extensions based on project needs)
Working Hours: 9 AM – 5 PM Central Time
Softworld is currently recruiting for an IT Vendor Manager Analyst to work remotely in CST hours. The ideal candidate for this role is an experienced IT professional with a proven track record in vendor management and contract optimization, skilled in analyzing vendor performance, negotiating contracts, and identifying cost-saving opportunities. They are detail-oriented, possess strong analytical skills, and communicate effectively with both internal teams and external vendors.
About the Role:
As an IT Vendor Manager Analyst, you will be essential in managing and analyzing the performance and effectiveness of our IT vendors, working to ensure valuable and optimized relationships with external providers of IT services and solutions. Reporting to the project services team, you will use your analytical skills and keen attention to detail to monitor vendor contracts, negotiate terms, and pursue opportunities for cost savings and process enhancements. This role is fully remote but requires adherence to Central Time working hours.
Key Responsibilities:
Collate, review, and analyze data from multiple sources to assess vendor performance and compliance.
Manage vendor contracts, track key performance indicators, and ensure vendors meet service level agreements.
Identify areas for cost savings and process improvements, aligning vendor activities with business goals.
Develop and maintain effective communication with internal stakeholders and external vendors to address performance issues.
Prepare regular reports on vendor performance metrics and maintain up-to-date records of contract terms and compliance.
Essential Qualifications:
Bachelor’s degree in Information Technology, Business Administration, or a related field.
3-5 years of relevant professional experience managing vendor relationships and analyzing contract performance.
Strong track record in managing vendor performance, contracts, and performance metrics.
Analytical mindset with excellent attention to detail and problem-solving abilities.
Exceptional communication skills, able to effectively liaise with vendors and internal stakeholders.
